{"id":8123,"date":"2020-08-30T07:21:27","date_gmt":"2020-08-30T05:21:27","guid":{"rendered":"https:\/\/www.the8shape.com\/echanges\/"},"modified":"2026-04-09T00:23:34","modified_gmt":"2026-04-08T22:23:34","slug":"exchanges","status":"publish","type":"page","link":"https:\/\/the8shape.com\/en\/exchanges\/","title":{"rendered":"Exchanges"},"content":{"rendered":"\n\n  <div class=\"banner has-hover has-parallax\" id=\"banner-1434683220\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" data-parallax=\"-2\" data-parallax-container=\".banner\" data-parallax-background>\n            <img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"650\" src=\"https:\/\/the8shape.com\/wp-content\/uploads\/2016\/08\/dummy-2.jpg\" class=\"bg attachment-large size-large\" alt=\"\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-980556912\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n              <div data-parallax=\"-2\" data-parallax-fade=\"true\">                  <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n<h1 class=\"color_32\">RETURNS &#038; EXCHANGES<\/h1>\n\n\n              <\/div>\n           <\/div>\n              <\/div>              \n<style>\n#text-box-980556912 {\n  width: 60%;\n}\n#text-box-980556912 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1434683220 {\n  padding-top: 100px;\n}\n#banner-1434683220 .overlay {\n  background-color: rgba(0, 0, 0, 0.71);\n}\n@media (min-width:550px) {\n  #banner-1434683220 {\n    padding-top: 150px;\n  }\n}\n@media (min-width:850px) {\n  #banner-1434683220 {\n    padding-top: 150px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n<div class=\"row\"  id=\"row-1953478764\">\n\n\n\t<div id=\"col-273878859\" class=\"col large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" ><i class=\"icon-play\" aria-hidden=\"true\"><\/i>HOW TO EXCHANGE?<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<p><span style=\"text-decoration: underline;\"><strong>Please read the exchange conditions before ordering.<\/strong><\/span><\/p>\n<p>You have the possibility to exchange your corset if the size does not fit.<\/p>\n<p>Only corsets are exchangeable!<br \/>The corsets on <span style=\"text-decoration: underline;\">pre-order<\/span>, <span style=\"text-decoration: underline;\">limited edition<\/span> or <span style=\"text-decoration: underline;\">sale<\/span> are <strong>not exchangeable<\/strong>.<\/p>\n<p>For hygienic reasons, buttock lifts, overalls and thong bodysuits are <strong>not exchangeable.<\/strong><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1941183592\" class=\"col large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" ><i class=\"icon-play\" aria-hidden=\"true\"><\/i>EXCHANGES CONDITIONS:<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<ul>\n<li>Exchanges can be made in the store or by mail.<\/li>\n<li>Requests for exchanges should be sent to: info@the8shape.com.<\/li>\n<li>You have 15 days to make an exchange<\/li>\n<li>The corset must not have been worn (clean and new, straight underwire)<\/li>\n<li>Labels and pouches must have been kept<\/li>\n<li>The customer will have to pay the totality of the shipping costs (outward AND return).<\/li>\n<li>All exchanges must be sent to the store address:<br \/><strong>The 8 Shape, 183 rue legendre 75017 Paris<br \/><span style=\"text-decoration: underline;\"><a href=\"\/wp-content\/uploads\/2021\/03\/formulaire-echange.pdf\" target=\"_blank\" rel=\"noopener\">Download the exchange form in PDF<\/a><\/span><\/strong><\/li>\n<li>We can also offer an unlimited credit note on all our products.<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">We do not make any refunds.<\/span><\/p>\n<p>The 8 Shape reserves the right to refuse the exchange of an item that appears to have been worn, damaged or if it is dirty or without the original packaging.<\/p>\n<p><strong>If you have any other questions, please go to the <a href=\"https:\/\/www.the8shape.com\/en\/contact\/\"><span style=\"text-decoration: underline;\">CONTACT<\/span> <\/a>page to send us a message.<\/strong><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8123","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Exchanges - The 8 shape<\/title>\n<meta name=\"description\" content=\"Affinez et sculptez votre silhouette avec les corsets The 8 Shape!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/the8shape.com\/en\/exchanges\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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